Five Silver Machine › Support

五銀小瑪莉 › 支援

Support

支援中心

Need help with startup issues, XP progress, display problems, optional ad interruptions, or platform questions? This page gives you a quick path to contact us.

若你遇到啟動異常、XP 進度疑問、畫面顯示問題、可選廣告流程中斷,或平台相關問題,這頁提供最快速的聯絡與排查方向。

Updated: May 19, 2026
更新日期:2026年5月19日
Entertainment product support 娛樂型產品支援聲明 Five Silver Machine support covers gameplay, app stability, ads, privacy, and platform-related questions. 五銀小瑪莉支援範圍包含玩法、App 穩定性、廣告流程、隱私與平台相關問題。

Contact support directly

直接聯絡支援

Android iOS

Both Android and iOS versions are supported here. Use the same contact mailbox and include your platform so the request can be sorted faster.

Android 與 iOS 版本都使用這個支援入口。請使用同一個信箱聯絡,並附上平台資訊,方便更快分類處理。

Support hours: Mon-Fri 09:00-18:00 (GMT+8)
客服時間:週一至週五 09:00-18:00(GMT+8)

Frequently asked questions

Is Five Silver Machine a real-money gambling app?
No. It is an entertainment arcade-style game. It does not offer deposits, withdrawals, cash conversion, or any real-world value exchange.
Can I play without creating an account?
Yes. The product flow is built around quick access and local progress. Core play does not rely on account registration.
Why does the game emphasize XP and badges?
XP and badges are visible progression markers. The six-tier, ten-level structure helps players understand session history over time.
Can I play offline?
Core gameplay is designed to be offline-friendly, especially for quick sessions and local progress. Ads and update prompts may require network access.
What should I send when reporting an issue?
Please include device model, OS version, app version, platform, time of occurrence, and a short description. A screenshot helps when the issue is visual.
How do I report an inappropriate ad?
Email onechapterstudios@gmail.com with the ad description, time shown, region, and screenshot if possible.

常見問題

五銀小瑪莉是真實金錢賭博 App 嗎?
不是。它是純娛樂型機台節奏遊戲,不提供儲值、提款、現金轉換,或任何現實世界價值交換。
需要先建立帳號才能玩嗎?
不用。產品流程以快速進入與本機進度為主,核心玩法不依賴帳號註冊。
為什麼遊戲強調 XP 與徽章?
XP 與徽章是可見進度標記,透過六大段位、每段十級的設計,讓玩家能清楚感受到自己的遊玩紀錄。
可以離線玩嗎?
核心玩法以離線友善為方向設計,特別適合快速短局與本機進度延續;但廣告與更新提示仍可能需要網路。
回報問題時要提供哪些資訊?
請附上裝置型號、系統版本、App 版本、平台、發生時間與簡短描述。若是畫面問題,截圖會很有幫助。
如何回報不適當廣告?
請寄信至 onechapterstudios@gmail.com,並附上廣告描述、顯示時間、所在區域與可取得的截圖。