Can I exchange XP, scores, or badges for cash or prizes?

No. In-game XP, scores, badges, and rewards have absolutely no cash value. They cannot be exchanged for cash, gifts, goods, cryptocurrency, or any real-world value of any kind. They also cannot be transferred to other players.

Is Five Silver 5PK real-money gambling?

No. Five Silver 5PK is an entertainment-only app. It does not offer real-money gambling, deposits, withdrawals, or any monetary transactions. The app is classified as Simulated Gambling and rated 17+.

I didn't receive my rewarded ad XP. What should I do?

Please ensure your internet connection is stable and that you watched the ad to completion before returning to the game screen. If you still did not receive your XP, note the date, time, and device model, then contact us at onechapterstudios@gmail.com.

How do I report an inappropriate ad?

Please email onechapterstudios@gmail.com with the subject "Inappropriate Ad Report" and include:

How do I manage or delete my data?

For data you provided through customer support, contact us at onechapterstudios@gmail.com to request access or deletion.

For ad-related data managed by Google AdMob:
• iOS: Settings › Privacy & Security › Tracking
• Android: Settings › Privacy › Ads › Delete Advertising ID

Why does the app ask for tracking permission on iOS?

The App Tracking Transparency (ATT) prompt is shown because this app uses Google AdMob for advertising. Allowing tracking enables personalized ads. The game is fully playable regardless of your choice. You can change this permission anytime in iOS Settings.